Agents & Teams

Your Falkor admin team

Falkor Account Agent

When your Falkor account is set up, an account Agent is assigned.

The Agent is the only one who can add new team members. The Agent is also the primary contact regarding Falkor subscription and account-related matters.

If the Account Agent details need to be changed, please contact your Falkor reseller or email

Falkor Team

In Team Management, you can create the internal team who are responsible for admin, authoring, publishing, analytics & support of your Falkor stories and/or users.

A Team user can:

  • have specific permissions to manage individual access to backend features

  • use their platform login credentials to sign in to the Falkor app;

  • access to all stories published to "Beta" (Editor 2.1 only);

  • use the Workflow tool to comment and collaborate on a story in Authoring.