You can access analytics for a specific story by selecting the options menu from a story on the Authoring dashboard and choosing Analytics.
You can also go to the Stories page in Analytics & Trends, you will find a list of the stories you have published. Select the arrow to open the deeper layer of story-specific analytics.
At the top of the Interactive page you will see: Highest Mark (achieved by a user), Average Mark (story average), Lowest Mark (achieved by a user), and the Average Time (required to complete the story).
Below this, the graph is a snapshot of the Average Score (per chapter), Highest Score (achieved per chapter), Max Score (achievable per chapter)
Below the graph, you will see the story chapters and related details, including, Chapter (number/name), Progress (how many users have completed the story), Last Update (when the story was last updated), Time (average time taken to complete the story), and Average (story score (%)).
By selecting the grey arrow at the far right of each chapter listing, you can drill down into page-specific analytics in order to view the results for each page/template:
How many users have completed the story
When the story was last updated
Average time taken to complete the story
Average number of attempts
Average page score (%)
Access your survey and written responses. At the top of the page you will see:
Each question analysis can be opened to view more details using the cogwheel icon.
Survey questions will appear as a graph to show the top options selected.
For written responses, the user's name, how long ago the response was submitted, and the response itself will be listed.
You can view or export the text responses entered by the users.
Go to a Story's analytics and select "Question Analysis". Use the settings icon to Open or Export (.csv format).
Story Logs allow you to access a detailed account of every user's interaction with a story.
Open Analytics, open a Story, and access the Logs section from the left-hand menu. You can see more detailed (and archived) logs by selecting the options icon on the log and selecting View Log.
Story Logs allow you to see the state/progress of each user.
Indicates that the user is busy doing the story for the first time.
Indicates that the user has started the story.
This indicates that the user has completed the story (this will show in the export data).
Old logs of previous story versions that a user has completed. Logs are archived once a user completes a newer version of a story.
View an individual user's story log
If you want to set the user's status to "complete"
Delete Story Data
If you want to remove the user's recorded data based on their interaction with the story
Delete App Data
If you want to remove the user's recorded data from their interaction with a platform app
To export the story logs, simply select the export icon (top right) from the Story Logs page.
The following columns are included in the .csv export:
User's first name(s)
User's last name
In Progress, Completed, Redoing
Passed / Failed
Number of attempts (if allowed)
Time taken to complete (00:00)
Date & Time when the last story attempt was completed
By default, all builds are loaded for analysis. If you want to see a specific release/build, you can select one using the filter option.
Next to the question title you can see the range of builds being displayed.
Highest mark achieved by a user
Lowest mark achieved by a user
Average time required to complete the story
Lowest mark achieved by a user, per chapter
Average score, per chapter
Highest score achieved, per chapter
Select the cogwheel icon to “View Log”, "Delete Story Data", or “Delete App Data”.
By selecting “View Log”, you will see the exact logs uploaded from the user's app
Time taken to complete each page
Total score, max score and percentage
When last the log was updated
Delete Story Data
Delete a user's story logs (for a specific story)
Delete App Data
Delete a user's complete story logs (for all stories)