Story Analytics & Logs

Drill down into your story analytics

Where to find your Story Analytics

You can access analytics for a specific story by selecting the options menu from a story on the Authoring dashboard and choosing Analytics.

You can also go to the Stories page in Analytics & Trends, you will find a list of the stories you have published. Select the arrow to open the deeper layer of story-specific analytics.


At the top of the Interactive page you will see: Highest Mark (achieved by a user), Average Mark (story average), Lowest Mark (achieved by a user), and the Average Time (required to complete the story).

Below this, the graph is a snapshot of the Average Score (per chapter), Highest Score (achieved per chapter), Max Score (achievable per chapter)

Below the graph, you will see the story chapters and related details, including, Chapter (number/name), Progress (how many users have completed the story), Last Update (when the story was last updated), Time (average time taken to complete the story), and Average (story score (%)).

By selecting the grey arrow at the far right of each chapter listing, you can drill down into page-specific analytics in order to view the results for each page/template:

For some interactive pages, it's possible to drill down even further to view detailed responses. Select the grey arrow icon on the far right of each line item that contains further details.

Question Analysis

Access your survey and written responses. At the top of the page you will see:

  • Each question analysis can be opened to view more details using the cogwheel icon.

  • Survey questions will appear as a graph to show the top options selected.

  • For written responses, the user's name, how long ago the response was submitted, and the response itself will be listed.

  • You can view or export the text responses entered by the users.

Go to a Story's analytics and select "Question Analysis". Use the settings icon to Open or Export (.csv format).

Story Logs

Story Logs allow you to access a detailed account of every user's interaction with a story.

Open Analytics, open a Story, and access the Logs section from the left-hand menu. You can see more detailed (and archived) logs by selecting the options icon on the log and selecting View Log.

Story Log Status

Story Logs allow you to see the state/progress of each user.

Note: Whenever a user chooses to "Redo" a story, their progress will be reset. Results from the redo will overwrite the user's previous log, and old logs will be archived.

Story Log Options

Export Story Logs

To export the story logs, simply select the export icon (top right) from the Story Logs page.

The following columns are included in the .csv export:

Story Build Analytics

By default, all builds are loaded for analysis. If you want to see a specific release/build, you can select one using the filter option.

Next to the question title you can see the range of builds being displayed.

Individual User Results & Logs

Select the cogwheel icon to “View Log”, "Delete Story Data", or “Delete App Data”.

By selecting “View Log”, you will see the exact logs uploaded from the user's app

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