Need Help?

Access to Falkor help

You've come to the right place. Here we will link you to all the answers that will help you install and use your Falkor app.

Here are some common issues encountered and how to solve them.

App Download
Activation & Password
Device Compatible?
App Download

Can't download the app? Have a look at the app install & access FAQs. If you can't spot your issue, contact your Falkor Agent for assistance.

Activation & Password

Trouble activating or creating your Falkor account? Can't log in? Look no further.

Device Compatible?

If your device seems to freeze or content does not load, this may be related to your device or browser either being incompatible or not up-to-date. Go here and try steps to fix the issue.

How to setup your Falkor account

Have a look at the Falkor user onboarding video.

Yikes! Apple wants me to "Trust" something

For private apps, Apple adds an extra layer of security by asking you to trust the developer account that has published the app. In this case, it's Everyday Digital (the creators of Falkor).

Go here for easy instructions on how to trust the developer account.